This website is owned and operated by Bright Ideas Marketing Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please use the details below:
Our Contact details:
Bright Ideas Marketing Limited, Ibson House, Eastern Way, Bury St Edmunds, Suffolk, IP32 7AB, United Kingdom
Phone: +44 (0) 1284 724759
VAT Registration Number: GB-637169615
Company registration number: 3077300
Making a Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.
Shipping And Handling
Free standard delivery for all UK Mainland customers on orders over £35. Next working day delivery available for £8.34 for orders placed by 12 noon. Please see our Delivery and Returns page for full details.
We do not allow back orders on our website. If an item you have ordered is out of stock we will advise you immediately and organise a refund of the cost of the goods.
VAT is applied to all purchases at a rate of 20% except for those countries who are exempt. Organisations exempted from paying VAT are advised to order their goods and pay the VAT and then make their own arrangements to claim it back. We are unable to deduct it for you.
Credit/Debit Card Security
All credit/debit card numbers are encrypted in the software when the order is placed using 256 bit encryption (AES-256). They are not held in clear text on any website. Your payment credit/debit card number is transferred to Stripe over HTTPS (SSL) and is never stored or transmitted to the Bright Ideas website.
For your security we use Stripe as an Online Payment Service Provider.
Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use Stripe. That’s because all your financial information (like your credit card number) is securely stored and encrypted on our servers, so you don’t need to share your financial information with the person you’re buying from.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe makes use of best-in-class security tools and practices to maintain a high level of security at Stripe.
You can find out more about security at Stripe at https://stripe.com/docs/security/stripe
Bright Ideas Marketing Limited guarantee your satisfaction.
If you need to reach us, please email firstname.lastname@example.org or you can:
Call us: International +44 1284 724759
Write to us: Ibson House Eastern Way Bury St Edmunds Suffolk IP32 7AB United Kingdom
We look forward to hearing from you.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Your rights to return goods are protected under The Consumer Contracts Regulations. Please see our Delivery and Returns page for full details.
In the unlikely event there are discrepancies with your order please notify us immediately and within 5 working days of receipt of delivery. Failure to do so may result in items being non-refundable.
Returned goods are protected under The Consumer Contracts Regulations. Please see our Delivery and Returns page for full details.
Each claimant is entitled to one coupon per order. Coupons are not transferable and are not redeemable for cash and cannot be combined with any other coupons, offers, discounts or promotions offered by Bright Ideas. Bright Ideas reserves the right to discontinue a coupon at any time.
Each coupon is valid for a limited time only and expires on the date specified on the e-shot/or ad on which it was promote